Returns Policy

Shipping within India
We offer free shipping on all products when paid for online by credit card, debit card or net banking.

International Shipping
We ship all over the world, at a flat rate calculated by weight for different zones.

0 - 0.5 kg  →  USA + rest of world USD  $15   /  UK   £12
0.6 - 1.5 kg  →  USA + rest of world USD  $20   /  UK   £16
1.6 - 4 kg  →  USA + rest of world USD  $30   /  UK   £24
4.1 - 7.5 kg  →  USA + rest of world USD  $70   /  UK   £56

When you review your order in the checkout, you will see the total shipping amount for the items that you have selected.

Order and Shipping Process
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our studio within 2-3 working days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our shipping agents’ sites.

For domestic shipments, please allow 3-5 working days from dispatch for your goods to arrive and 5-10 working days for international shipments.

For embroidered outfits we have to change the shipping days 15 working days

If you are unhappy with your product or if it has been damaged in transit, please contact us at as soon as possible. We can offer a replacement on any item as long as it is returned in its original condition and packaging within 15 days of receipt. Exchange orders and Final Sale styles are not eligible for exchange. We recommend that you obtain proof of postage on returning the item to us, as we cannot accept responsibility for items lost in the post. We do not offer Returns on any of our products.

No exchange and return for mask

Items purchased at our retail store can be exchanged for a replacement or your order can be processed in the form of store credit.

Please make sure your items are returned new, unused and with all PALLAVI SWADI garment tags and packaging still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer.